Purpose of this Form

This form has been created to provide leaseholders with a clear, constructive, and organised way of raising questions, concerns, or requests for clarification with the Management Company.

The overall aim is to help:

• improve communication between residents and the Management Company;

• ensure leaseholders have access to clear and consistent information;

• reduce misunderstandings or conflicting information;

• assist the Management Company in responding in an efficient, structured, and transparent manner;

• support a constructive and collaborative approach moving forward.

To help keep the process manageable and productive for all parties, leaseholders are respectfully asked to ensure that questions remain:

• polite and professional;

• concise and factual;

• focused on wider matters affecting the development as a whole, rather than individual personal issues wherever possible.

All submissions will be reviewed and grouped into relevant categories before being shared with the Management Company.

Where a number of residents raise similar or overlapping points, questions may be combined into a single consolidated question. This is intended to avoid duplication, reduce unnecessary volume, and help the Management Company provide clearer and more timely responses for the benefit of all residents.

Thank you for contributing in a constructive and respectful manner.