News Letters and Updates
Update (3)
28/05/2026.
Thank you - Volunteers
We would like to thank everyone who has volunteered to assist the Residents Association. You will be contacted by a Committee member after the committee has been installed at the next meeting - For those of you who have volunteered, you may also want to consider joining the committee - If so, please see the update below.
Update (2)
28/05/2026.
Committee Invitation
The Residents Association are keen to hear from anyone interested in joining the committee to support residents going forward. If you are interested, please complete the form using the button below.
There are 5 days left to register and details will be shared at the RA meeting on the 4th of June, prior to voting.
Update (1)
28/05/2026
Upcoming Meeting
The Quarters Bracknell Residents’ Association Meeting
We are pleased to inform you that our next meeting has been set for:
Date: 4th June 2026
Time: 7.30pm
Location: Bracknell Rugby Club
This is a very important meeting and hope to see as many of you there as possible.
Interested in becoming a committee member?
Update (2)
23/05/2026
The Residents’ Association is now inviting leaseholders who may be interested in becoming Committee Members to express their interest ahead of the forthcoming Residents’ Association meeting. If you would like to express your interest please complete the form below.
You have 10 days to express your interest and the RA will vote on members at the next meeting.
Our constitution.
Update (1)
23/05/2026
The proposed Constitution for The Quarters Bracknell Residents Association has now been prepared and is being circulated to leaseholders ahead of the forthcoming Residents’ Association meeting where Members will be invited to review, discuss, and vote upon its adoption. Please see the proposed constitution below.
The Constitution has been designed to support:
• constructive resident engagement;
• democratic participation;
• transparency;
• good governance;
• and effective communication within the Development.
It also seeks to establish a clear and fair framework for:
• committee appointments;
• voting procedures;
• meetings;
• resident representation;
• governance standards;
• financial controls;
• and communication moving forward.
Leaseholders are encouraged to review the document carefully ahead of the meeting and to raise any questions, comments, or suggested amendments in advance where possible so that these can be considered appropriately as part of the adoption process.
The Proposed constitution.
THE QUARTERS BRACKNELL RESIDENTS ASSOCIATION
CONSTITUTION
Adopted on: ____________________
This Constitution is intended to support constructive resident engagement, transparency, democratic participation, and good governance within the Development
1. Name and Area
1.1 The name of the association shall be:
The Quarters Bracknell Residents Association
(“the Association”).
1.2 The Association represents qualifying tenants and residents of the development known as The Quarters, Fleming Place, Bracknell, comprising four buildings and 124 residential units (“the Development”).
2. Definitions
In this Constitution:
“Committee” means the committee elected under clause 6.
“Development” means The Quarters, Fleming Place, Bracknell.
“FTT” means the First-tier Tribunal (Property Chamber).
“LTA 1985” means the Landlord and Tenant Act 1985.
“Member” means a person admitted to membership under clause 4.
“Qualifying Tenant” means a person holding a long lease of a residential unit within the Development.
“RMC” means The Quarters Bracknell Management Company Limited.
“Unit” means a residential dwelling within the Development.
3. Objects
The objects of the Association are to:
3.1 represent the interests of Members in matters relating to the management, maintenance, communication, governance, and operation of the Development;
3.2 promote transparency, accountability, constructive communication, and good management practices within the Development;
3.3 facilitate communication and engagement between residents, the RMC, managing agents, contractors, local authorities, professional advisers, and other relevant parties;
3.4 support and protect Members’ interests regarding service charges, maintenance, fire and building safety, insurance, compliance matters, and wider estate management;
3.5 seek statutory recognition of the Association under section 29 of the Landlord and Tenant Act 1985 where considered appropriate by Members;
3.6 consider and review governance and management structures available to residents, including statutory rights and available legal mechanisms where appropriate and approved by Members;
3.7 commission legal, accountancy, surveying, mediation, or other professional advice where reasonably required in furtherance of the Association’s objects and within budgetary limits approved by Members;
3.8 encourage community engagement, resident participation, and constructive cooperation amongst residents.
4. Membership
4.1 Membership of the Association shall be open to every Qualifying Tenant of a Unit within the Development.
4.2 Each Unit shall carry one vote only irrespective of the number of Qualifying Tenants, joint owners, or Members associated with that Unit.
4.3 Associate non-voting membership may be made available to residents or occupiers who are not Qualifying Tenants.
4.4 Applications for membership may be made:
• in writing;
• by email;
• or through the Association website.
4.5 The Association may introduce a modest annual subscription if approved by Members.
4.6 The Committee shall maintain a register of Members.
4.7 Membership shall terminate:
• upon ceasing to be a qualifying resident;
• by resignation;
• by persistent non-payment of any approved subscription;
• or for serious misconduct in accordance with clause 4.8.
4.8 Serious misconduct means conduct likely to bring the Association into serious disrepute or materially undermine its proper functioning.
4.9 Any Member removed for serious misconduct shall have the right to appeal to the next general meeting.
5. Independence & Conflicts of Interest
5.1 The Association shall remain independent from:
• the RMC;
• the freeholder;
• any managing agent;
• or contractors providing services to the Development.
5.2 Members of the Committee shall:
• act honestly and reasonably;
• declare any actual or potential conflicts of interest;
• and where appropriate abstain from voting or participation in matters where a significant conflict exists.
5.3 The existence of a conflict of interest shall not automatically prevent a leaseholder from participating in the Association, standing for election, or attending meetings, provided that conflicts are properly declared and managed appropriately.
Where a significant conflict of interest arises in relation to a specific matter under discussion, the individual concerned should ordinarily abstain from voting and, where appropriate, should not participate in discussions or decision-making relating to that matter in the interests of transparency, fairness, and good governance.
6. Officers and Committee
6.1 The Association shall be managed by a Committee consisting of not fewer than 5 and not more than 11 Members.
6.2 The Committee may include:
• Chair;
• Vice Chair;
• Secretary;
• Treasurer;
• and additional Committee Members or Block Representatives.
6.3 Officers and Committee Members shall ordinarily serve until the next AGM and may stand for re-election.
6.4 Committee Members may resign by written notice or be removed by Special Resolution at a general meeting.
6.5 The Committee shall meet as reasonably required and ordinarily not less than quarterly.
6.6 The quorum for Committee meetings shall be 50% of Committee Members in office rounded up.
6.7 Decisions of the Committee shall ordinarily be made by simple majority vote. In the event of a tied vote, the Chair of the meeting shall have a casting vote.
6.8 During the initial establishment and transitional phase of the Association, the Members may appoint an independent non-leaseholder facilitator or interim Chair where considered beneficial for the purposes of organisation, administration, meeting coordination, governance support, or continuity.
Any such appointment:
• shall require approval by ordinary resolution of the Members;
• shall be temporary in nature;
• and shall be subject to review by the Members at each general meeting.
6.9 Unless otherwise approved by Members, an independent non-leaseholder facilitator or interim Chair shall not exercise voting rights on Member resolutions.
6.10 The Committee may take reasonable interim administrative or operational actions between general meetings where reasonably necessary in the interests of:
• continuity;
• governance;
• administration;
• resident communication;
• compliance;
• or the effective functioning of the Association,
provided that any significant decisions or actions are subsequently reported to Members and remain subject to the provisions of this Constitution.
6.11 To the extent reasonably permitted by law, the Association shall seek to support and protect Committee Members acting honestly, reasonably, and in good faith in the discharge of their Association responsibilities.
7. Meetings
Annual General Meeting (AGM)
7.1 An AGM shall ordinarily be held annually.
7.2 At least 21 days’ notice should ordinarily be provided.
7.3 Business of the AGM may include:
• election of Officers and Committee;
• review of accounts;
• constitutional matters;
• membership matters;
• and resident resolutions.
General Meetings
7.4 General meetings may be called by:
• the Committee;
• or by written request of not fewer than 10 Members or 10% of Full Members, whichever is greater.
7.5 At least 14 days’ notice should ordinarily be provided.
Quorum
7.6 The quorum for general meetings shall ordinarily be 15% of Full Members.
7.7 The quorum for meetings involving Special Resolutions shall ordinarily be 20% of Full Members.
7.8 If a meeting is inquorate, it may be adjourned and reconvened on reasonable notice.
Voting
7.9 Each Unit shall carry one vote irrespective of the number of joint owners or Full Members associated with that Unit.
Where a Unit is jointly owned, the joint leaseholders shall together exercise one vote only.
7.10 Voting may take place by:
• show of hands;
• written ballot;
• electronic ballot;
• or other fair process determined by the Chair.
7.11 Proxy voting may be permitted subject to procedures determined by the Committee.
7.12 Ordinary resolutions shall pass by simple majority.
7.13 Special Resolutions shall require a two-thirds majority of those voting.
7.14 The Chair shall not have a casting vote at general meetings or on any Member resolution.
For the avoidance of doubt, the Chair of a Committee meeting may exercise a casting vote in accordance with clause 6.7.
7.15 Meetings of the Association, the Committee, or any working group may be held:
• in person;
• electronically;
• by telephone or video conference;
• or by hybrid arrangement,
provided that reasonable opportunity is given for Members to participate, communicate, and vote where applicable.
The Association may also utilise electronic communications and electronic voting methods where considered appropriate by the Committee.
7.16 Major strategic decisions affecting the wider membership should ordinarily be subject to reasonable resident consultation before being formally adopted by the Association wherever reasonably practicable.
8. Elections
8.1 Nominations for Committee positions should ordinarily open at least 21 days prior to the AGM and close at least 7 days before the meeting.
However, for the inaugural meeting of the Association or where reasonably necessary due to urgency or practical circumstances, the Committee or meeting convenors may adopt a shorter nomination period provided that reasonable notice and opportunity for participation has been given to residents.
8.2 Nominations may:
• be proposed by another Member;
• or self-submitted.
8.3 Where nominations exceed available positions, elections shall take place by secret ballot.
8.4 The Committee may appoint an independent Returning Officer where appropriate.
8.5 Election results shall be recorded and communicated to Members.
9. Finances
9.1 The Treasurer shall oversee the finances of the Association.
9.2 The Association may maintain a bank account in its own name.
9.3 Any payments from Association funds should ordinarily require approval from two authorised Officers.
9.4 Association funds shall be applied solely towards the objects of the Association.
9.5 Financial records shall be maintained and made reasonably available to Members.
9.6 Officers and Committee Members shall not ordinarily receive remuneration, save for approved reimbursement of reasonable out-of-pocket expenses.
9.7 The Association is established on a non-profit basis for the collective benefit of residents.
10. Records and Data Protection
10.1 The Association shall maintain:
• membership records;
• meeting minutes;
• resolutions;
• financial records;
• and material correspondence.
10.2 The Association shall process personal data in accordance with applicable data protection legislation including UK GDPR and the Data Protection Act 2018.
10.3 Records should ordinarily be retained for not less than 6 years.
10.4 The Association and Committee may communicate with Members by:
• email;
• website updates;
• electronic messaging;
• newsletters;
• notices;
• or other reasonable communication methods,
for the purposes of:
• meeting notices;
• governance matters;
• resident updates;
• consultation;
• voting;
• distribution of documents;
• and matters connected with the objects of the Association.
Members shall be deemed to consent to reasonable communications relating to the Association upon providing their contact details for membership purposes.
The Association may, where considered appropriate, request or encourage the preservation and retention of governance, financial, operational, compliance, contractor, and management-related records relating to the Development in the interests of transparency, continuity, and good governance.
11. Amendments
11.1 This Constitution may be amended by Special Resolution at a properly convened general meeting.
11.2 Reasonable notice of proposed amendments should ordinarily be provided in advance.
12. Dissolution
12.1 The Association may be dissolved by Special Resolution at a properly convened meeting.
12.2 Any remaining funds following settlement of liabilities shall be transferred:
• to a successor residents association or resident-controlled body connected with the Development;
• or otherwise applied for the benefit of residents as determined by Members.
13. Equality and Non-Discrimination
13.1 Membership and participation in the Association shall be open without unlawful discrimination in accordance with the Equality Act 2010.
Update
14/05/2026.
Management Company Questions submitted
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Hello all,
Thank you to everyone who has taken the time to submit questions, comments, and concerns for the Management Company. These have now been compiled into a structured document and submitted by email to the Management Company for review and response.
Once responses have been received, we will look to arrange a further residents meeting or working group session so that the responses can be reviewed, discussed, and understood collectively for the benefit of all concerned.
A copy of the questions document will be uploaded to the website tomorrow. I apologise this is not available immediately, however, late in the day, it has been suggested that, given the nature of the matters being discussed, the document should be placed in a password-protected resident area rather than being publicly accessible. This is simply intended to ensure that communications remain focused on residents and appropriate professional advisers connected with the development.
Thank you again to everyone for their continued engagement, support, and constructive approach throughout the process.
Update (2)
13/05/2026.
Residents Association Update – Management Company Questions
Following the recent significant level of feedback received from leaseholders regarding the FY 2025/26 service charge demands, the Residents Association can confirm that a formal consolidated list of resident questions will be issued to The Quarters Bracknell Management Company tomorrow.
The questions being compiled are in response to the concerns, requests for clarification, and observations raised by leaseholders across the development.
The intention of the questions is:
not to create conflict,
but to help establish greater clarity, transparency, understanding, and constructive dialogue moving forward.
The Residents Association recognises that:
residents hold differing views regarding the current position;
some residents have expressed support for work currently being undertaken;
while others continue to have concerns regarding affordability, governance, communication, and future financial exposure.
The Association also acknowledges the Management Company’s stated willingness to engage with residents and hopes the questions will assist in creating a more structured and constructive communication process for the benefit of the wider development.
Questions relating to:
payment arrangements;
recovery action;
interest;
administration charges;
and enforcement activity
will request an expedited response where reasonably possible due to the immediate financial implications currently affecting residents.
In light of the exceptional circumstances currently affecting many residents, the Residents Association also hopes that the Management Company will continue to approach the current collection and enforcement position with fairness, sensitivity, and consideration whilst the ongoing clarification process continues, and that any decisions taken will be approached appropriately, proportionately, and in the wider interests of the leaseholder members and the long-term stability of the development as a whole.
All remaining questions will request responses within a longer timeframe where appropriate due to the volume and complexity of the matters involved.
Further updates will be provided to residents as matters progress.
Update
13/05/2026.
Service Charge Demands – Resident Information Update
Introduction
The Residents Association is aware that many leaseholders have concerns regarding the recent service charge demands, including:
affordability;
the size of the increase;
future financial exposure;
and wider questions regarding governance, transparency, communication, and estate management.
The Association also recognises that:
the Management Company has stated that significant historic, compliance, and financial issues are currently being addressed;
and that many residents are seeking clarity whilst also wishing to protect the long-term interests of the development.
At this stage, the Association believes it is important that matters continue to be approached:
constructively;
professionally;
calmly;
and factually.
Current Position
The Residents Association is currently:
Finaising collation resident questions and concerns to be released to the Management Company tomorrow;
reviewing available documentation;
and will be seeking further clarification regarding a number of operational, governance, financial, and procedural matters.
This includes:
questions regarding the calculation and basis of certain charges;
clarification regarding estimated and future costs;
governance and oversight arrangements;
and wider questions relating to transparency and supporting information.
The intention is:
to improve transparency;
obtain clearer information for residents;
and support constructive engagement with the Management Company moving forward.
The Association is also mindful that:
leaseholders may hold differing views regarding the current position;
and that all residents should be treated respectfully regardless of their individual opinions.
Leaseholder Rights & Management Company Position
The Management Company has itself confirmed within the circulated documentation that:
leaseholders retain statutory rights;
may raise reasonable queries;
may request information through the appropriate statutory process;
and may apply to the First-tier Tribunal where leaseholders dispute whether charges are payable or reasonable.
The Management Company has also confirmed that:
payment arrangements may be available in appropriate circumstances;
and that leaseholders experiencing genuine financial difficulty may contact the Company to discuss payment proposals.
The Residents Association believes it is important that residents are aware of:
both their obligations under the lease;
and their rights to seek clarification, transparency, and appropriate review where necessary.
Important Reminder Regarding Payments
Residents should be aware that:
service charge demands should be treated seriously;
and leaseholders should exercise caution before withholding payments without obtaining appropriate independent advice.
Residents may wish to consider:
making payment;
making partial payment;
seeking a payment arrangement;
paying under protest where appropriate; (see template)
or obtaining independent legal or financial advice regarding their own individual circumstances.
Residents concerned about affordability may therefore wish to:
engage with the Management Company directly;
discuss payment options;
and ensure that any communications are retained in writing.
Clarification, Questions & Ongoing Review
The Residents Association understands that many residents are seeking:
additional clarification;
far greater transparency aroung current and historical matters;
and further information regarding certain matters connected with:
budgeting,
governance,
compliance works,
financial controls,
future liabilities,
and estate management arrangements.
The Association will therefore be raising a number of formal questions tomorrow and requests for clarification with the Management Company on behalf of residents tomorrow.
These questions are expected to include matters relating to:
payments / recovery
the basis of certain invoice figures and estimates;
supporting documentation;
governance processes;
procurement and contractor arrangements;
historical issues leading to high service charges
and broader transparency and oversight matters.
The Association also understands that some residents are seeking clarification regarding:
how the existence of outstanding questions or disputed figures may interact with enforcement action;
whether recovery action alluded to, is appropriate whilst significant clarification requests are outstanding;
and how payment arrangements may operate whilst matters are under review.
The purpose of these questions is:
not to create conflict,
but to improve understanding, transparency, communication, and confidence moving forward.
Resident Conduct & Communication
Residents are respectfully encouraged to:
remain factual and professional in all communications;
avoid speculation or allegations;
and continue engaging constructively with all parties.
The Association strongly believes that:
transparency;
cooperation;
respectful dialogue;
and proper governance
are in the best interests of both residents and the long-term future of the development.
Moving Forward
The Residents Association will continue:
issuing residents questions to the management company tomorrow;
gathering resident feedback;
reviewing documentation;
and communicating with the Management Company regarding resident concerns and requests for clarification.
Further updates will be provided to residents as matters progress and a residents association meeting will be scheduled in due course.
Update
12/05/2026.
Update
05/05/2026.
Questions for the management company
Hello all,
We have a couple of leaseholders that require some assictance uploading their questions, so the period will be extended slightly for people to do so. Please note that your questions must be uploaded by Thursday at 3.00pm.
We expect the questions to be shared with you and the Property Management Company on Friday.
Hello all,
Just to let you know that following yesterday’s meeting, I received a very welcome call today from Mr Meka, your Property Management Director.
We had a constructive and cordial conversation, during which there was a clear willingness to work collaboratively in addressing residents’ concerns and improving communication moving forward.
I am pleased to say that Mr Meka appears supportive of working alongside the Residents’ Association as a positive and useful communication channel between residents and the management company. I found him to be open-minded and receptive, and I believe there is a genuine intention to engage constructively with QBRA and respond to residents’ questions as matters progress.
This feels like a positive step forward and hopefully the beginning of a more open and cooperative approach for everyone involved.
Thank you again to everyone for the balanced and constructive manner in which matters are being approached.
Carl
Residents Association Formation Meeting
Date 05/05/2026
I would like to thank everyone for attending the meeting yesterday. It was genuinely encouraging to meet so many residents, and I appreciate the constructive, balanced, and respectful manner in which the meeting was conducted throughout.
I believe the meeting was a very positive first step towards moving things forward in a more coordinated and informed way.
As discussed, the aim is ultimately to bring residents together, improve communication channels, and create a structured approach that allows residents and the management company to work collaboratively in addressing concerns and supporting the long-term interests of the development.
A well-informed and aligned community will always be in the strongest position to help ensure positive outcomes for everyone involved.
Your minutes will be uploaded shortly
Thank you again for your time, support, and contributions.
Carl